Cancellation Policy

Cancellation terms are defined by each hotel and supplier. Policy windows and penalties are displayed before booking confirmation.

Cancellation Guidelines
  • Cancellation deadlines are based on the property's local time zone.
  • Fees may apply for partial or full cancellation depending on supplier rules.
  • No-shows are typically non-refundable unless otherwise stated in writing.
  • Refund timelines depend on payment method and supplier processing windows.
  • For urgent changes, contact support immediately with your booking reference.